Last Updated: April 9, 2026
At TENG MENG MOTOR SERVICE, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our automotive services at 176 SIN MING DRIVE #04-01&10 SIN MING AUTOCARE, Singapore 575721.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email address, and vehicle details when you submit a booking or enquiry form.
- Usage Data: IP address, browser type, pages visited, and time spent on our website, collected automatically via cookies and analytics tools.
- Communication Records: Messages or enquiries you send us through WhatsApp, email, or our contact form.
2. How We Use Your Information
The information we collect is used to:
- Process and confirm service bookings and appointments.
- Respond to your enquiries and provide customer support.
- Send service reminders, promotional offers, or updates (only with your consent).
- Improve our website experience and service quality.
- Comply with legal obligations under Singapore law.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business (e.g., Google Analytics, WhatsApp Business).
- Legal Requirements: When required by law, court order, or government authority in Singapore.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse web traffic and personalise content. You may choose to disable cookies through your browser settings; however, some features of the site may not function properly as a result.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Once the data is no longer needed, it will be securely deleted or anonymised.
7. Your Rights Under PDPA
Under Singapore's Personal Data Protection Act (PDPA), you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Withdraw consent for the collection, use, or disclosure of your personal data at any time.
To exercise these rights, please contact us at the details below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Company: TENG MENG MOTOR SERVICE
- Address: 176 SIN MING DRIVE #04-01&10 SIN MING AUTOCARE, Singapore 575721
- Website: tengmengmotorservice.com.sg
- Contact Page: Contact Us